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To enjoy your spa experience to the fullest, we recommend arriving at least 15 minutes prior to your scheduled massage or body treatment appointment. We invite you to relax in our co-ed steam room or relaxation lounge.
Cancellation and No-show Policy
A credit card or gift card is required to secure all appointments. To avoid charges, please honor our 24 hour advance notice cancellation policy for single treatments. Spa packages and group reservations require 48 hour notice. Late cancellations will be subject to a fee equal to 50% of the service or package price. No-shows will be charged full menu price.
Late Arrival Policy
As a courtesy to our other guests, appointments will be automatically cancelled 15 minutes after scheduled start time and charged according to cancellation policy. Late arrivals within the 15 minute grace period will end at the regularly scheduled time.
We are committed to providing superior service to our guests. Our prices do not include gratuity. If you wish to leave gratuity, you may do so in cash or individual checks. Gratuities may not be added to credit/debit cards.
In order for you and our other guests to enjoy your relaxation time, please arrange child care so you may relax completely. Only children receiving spa services are permitted in service areas.
Please be considerate of other guests by silencing keystrokes, ringers and notifications on all devices. Refrain from verbal conversations on cell phones while in service areas.
Lockers are provided for our guests. We have separate locker rooms for men and women. As we are not liable for the loss of or damage to personal articles, we suggest you do not bring valuables to the spa.
Gift cards are a wonderful way to give the gift of relaxation. You may purchase gift cards at the spa reception desk, online or by calling 541.383.8282. Gift cards are valid for products or services only and must be presented for redemption. Gift cards cannot be replaced if lost or stolen.
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Jinsei SpaCopyright © 2013 Jinsei Spa. All rights reserved.
118 NW Newport Avenue, Suite 100 Bend, OR 97701Phone: 541-383-8282